1. Select goods from the catalogue, click the ‘Add to Cart’ button to immediately place items to your shopping cart, or click on the product’s name or picture to go to its detailed view page. Here you can edit the quantity you need and add the product to the cart. You can then continue your purchase.
2. When you are ready to order your goods, go to the basket contents (top right). The site will display the contents of your basket for you to check everything matches up. You can edit the desired amount or delete anything from your basket. Then either go back to shopping (bottom left) or go to the next step to order.
3. If you are a new customer, you can decide whether to sign up with us, and if you do, simply fill out a very basic registration form. If you have registered with us in the past, simply log in to the system by entering your user email and password. In any case, you can always complete your purchase with us without registration by just entering the required information in the form at the Cashier page.
4. Check your address and make any adjustments should your billing and shipping addresses be different. To manage your addresses, use the ‘Billing address’ and ‘Delivery address’ links on the MY ACCOUNT page.
5. Select your delivery method. We can deliver worldwide and currently work with both Royal Mail and Hermes for addresses in England, Wales, Scotland, Northern Ireland and Ireland. Deliveries are FREE when you spend over £45 - otherwise, it costs £4.99 for up to 2 kgs. Please click here for full shipping times and conditions.
6. Choose how you want to pay: Debit or credit card or PayPal. Your shopping is usually dispatched within one business day.
7. Congratulations, you have completed your order! We will immediately confirm receipt by email and keep you informed about your order status.
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